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Modexa Tech / Policy

Payment policy

Pricing, accepted payment status and safe handling of transaction issues.

Published 12 October 2026

1. Current payment status

This website currently operates a catalogue, cart and project-request builder. Online payment collection is not enabled. JazzCash and easypaisa are intended payment options, subject to merchant approval and completed integration. Display of these names is not a claim of approval, affiliation or active acceptance.

2. Currency and final price

All displayed estimates are in Pakistani rupees (PKR). Items marked “Quotation required” have no fixed website price. The cart estimate is not a payable invoice. Before an order is accepted, the written quotation must state the final scope, total amount, applicable taxes, delivery charges, third-party fees and payment schedule.

3. Authorised payments

Use only payment instructions in a verified invoice or an enabled secure checkout. Do not make a personal-wallet transfer merely because a number appears on the Contact page. Payment must be made by the account holder or an authorised user for a lawful purpose.

4. Verification

An order is paid only after its transaction is verified with the authorised provider against the correct merchant, reference, amount and currency. A browser success message, screenshot or SMS is not enough. Pending, failed or unverified payments must not be treated as settled.

5. Payment security

Modexa Tech will not request your wallet PIN, OTP, card CVV or banking password by phone or in a project brief. Use provider-hosted payment interfaces when available. Share transaction references only through verified support channels.

6. Failed, pending or duplicate payments

If a payment is debited but not confirmed, retain the transaction reference and contact support before trying again. We investigate duplicate payments and follow the provider’s refund or reversal process. Provider processing delays do not remove your right to raise a complaint.

7. Recurring charges

Catalogue maintenance packages cover a stated service period. The website does not create automatic renewals or recurring wallet charges. Any renewal needs a new agreement or an explicitly accepted subscription arrangement.

Questions about this policy?

Our phone number and business address are available on the Contact page.

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